Unwanted items

  • Unwanted items must be returned at the customer’s own expense. We recommend that you use recorded delivery.
  • 7 day money back guarantee from day of delivery.
  • Customers will be refunded the relevant cost of goods (not initial postage costs for either standard or courier delivery).
  • Must have full returns authorisation number having completed online returns form.

Incorrect or damaged goods

  • Cost of returns postage will be refunded after item has been received.
  • All costs will be refunded, including initial postage.
  • If a replacement item is required, we recommend making a new order when returning the incorrect goods. This will guarantee you have a replacement in the quickest time possible.
  • Must have a full returns authorisation number having completed the online returns form.
  • All incorrect or damaged goods must be reported to us within 24 hours of delivery.

Faulty goods

  • If a product appears to be faulty, it is recommended that you first contact the manufacturer. They may be able to advise you with any faults.
  • Cost of returns postage will be refunded after item has been received.
  • All costs will be refunded, including initial postage.
  • If a replacement item is required, we recommend making a new order when returning the incorrect goods. This will guarantee you have a replacement in the quickest time possible.
  • Must have a full returns authorisation number having completed the online returns form.
  • Free delivery over £75
  • Next Day Delivery Available
  • 30 Day Money Back Guarantee
  • Industry Leading Brands
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